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ZAPOJ Mass notifications
Why Every Business Need A Emergency Communication Software
Delivering real-time targeted alerts for businesses
Enables organizations to send notification contact paths to individuals or groups using lists, locations, and Geo intelligence. This comprehensive notification solution keeps your contacts informed before, during, and after all events like operational incidents, and emergencies.
Critical situations demand speed, simplicity, and reliability
Customizable workflow templates to reduce errors while responding to critical events, where seconds matter to deliver the right messages to the right contacts.
Plan, anticipate, target, and communicate
Configure rules based on your business needs. Resend notifications to recipients or send follow up messages to all or a subset of recipients for tracking within the same event
Report, Analyze and Understand
Provide summary and detailed notification analysis (DNA) reports for better after-action reviews, continuous improvements, and regulatory compliance.
Related Products
Unified platform, multiple critical event management products
Visual Risk Intelligence
Visual Risk Intelligence helps visualize and orchestrate critical events and assets. When a risk is detected near an asset or employee location, Risk Intelligence automatically generates an alert and provides tools to discover and take immediate action to mitigate the impact. This empowers your team to know early, know the Situation to take action.
Critical Incident Management
Custom build Incident workflow template with personnel, procedures and communications that work together in an emergency to react, understand and respond for Incident Response teams
IT Event Management
Enables organizations to send notifications contact paths to individuals or groups using lists, locations, and Geo intelligence. This comprehensive notification solution keeps your contacts informed before, during and after all events like operational incidents, and emergencies.
Frequently Asked Questions
Notifications are automatically sent using any preferred combination of phone calls, SMS, Mobile app push notifications and emails. Zapoj Platform administrators can customize these notification preferences (within the Portal settings) based organization preference or Contact preference, so that Notification dynamically selects the right notification channel depending on their severity, time of day, or during defined support hours.
Yes, we support SMS and Voice Calls notifications to virtually every country. To learn more about international SMS in Zapoj and to view the list of supported countries.
Zapoj Mass Notifications asks target contacts to confirm that they’ve received an SMS by replying to it. Similarly, our automated phone calls ask contacts to make a selection from a voice menu of possible Notification options. You can configure Zapoj Mass Notifications to repeat the call or message if a notification isn’t replied to. You can view Reports for each Notification to see on which channel target contact received the notification, number of attempts, and you have an option to RESEND notification to either targeted contacts or specific contacts.
Yes, Zapoj Mass Notifications allows users to config two way notifications other than basic confirmation of receiving Notifications.
Yes, you can specify a geo-targeted area by polygon or circle and launch Notification which will send only to the contacts which live in the geo-targeted area.
Yes, Mass Notification product is part of Zapoj CEM mobile app. Please download from iOS App store and Android Play store
Zapoj Platform uses multiple cloud data centers for infrastructure redundancy. We also engineer high reliability into other aspects of our system including the use of multiple communication channel providers. Our patent pending Notification Engine is designed to scale elastically to handle huge loads of notifications.