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CEM for Pharmaceutical Industry

While the repercussions of COVID on the rest of the industries is of one level, its impact on the pharmaceutical industry is altogether at a higher altitude. World is keenly watching the industry with hope and expectations. There is no scope for errors in the entire flow of events in the pharma industry. Zapoj CEM can help the leaders of pharma industry to derive best value with its inbuilt Artificial Intelligence enabled tools to gain predictability into threats with a high level of accuracy and risk mitigation capabilities at scale.

CEM for Pharmaceutical Industry

Better functional Capabilities

Zapoj CEM meets the objectives of pharma manufacturing by increasing the efficiency and performance of pharmaceutical manufacturing equipment, while also preventing the chances of time-sensitive repairs and maintenance.

Streamlining every intricate process of pharma manufacturing with the help of situational awareness and scalability.
Seamless interaction with the IOT devices across the departments, Zapoj CEM can pull out data in one command center for predictive and preventive maintenance of the key assets.
Provide process control and performance enhancement with real time actionable data insights based on system conditions and help identify anomalous behaviour in one dashboard.
Better functional Capabilities

Minimize pharma facility disruptions

In addition to the regular maintenance issues, the detrimental effects of unforeseen critical events are driving threats at scale, making managers struggle with asset efficiencies. This requires the adoption of sophisticated tools to streamline the facility management processes or develop a strong network to achieve real-time threat-monitoring capability that could provide ample support to mitigate facility disruptions from critical threats and prevent their impacts to the facility.

Increase the visibility into assets spread across dispersed locations with accurate monitoring for a better planning of their preparedness in any critical consequences of severe storms, floods, wildfire or an active shootout.
Location intelligence of Zapoj CEM helps facility managers in Faster emergency communications by sharing pinpoint locations of impacted machinery or equipment or an IT system and can track real - time status for a better understanding of the situation.
By tracking and tracing contacts of coronavirus in facilities using location intelligence, facility executives improve facility mapping, locate the vulnerable sites to restrict the spread of the disease and also prevent infection transmission.
An embedded visual command center in Zapoj CEM fetches data from thousands of discrete data points like company systems, weather feed, or social media channels or news broadcasts, and builds a common operating picture that provides accurate and error-proof decision capabilities.
Minimize pharma facility disruptions

People Safety

In the pharma industry people dwell with hazardous chemicals and gases in different stages of production and delivery. Companies should implement CEM to ensure all the people have the right tools in hand to be safe and secure in this process.

To build safety monitoring into employee’s regular work routine, the pharma industry needs to employ a technology that integrates location intelligence to map fieldworkers, lone workers, or on-premise staff in the manufacturing site in real-time.
Pharma Chemical manufacturing companies can deploy situational awareness to monitor if there’s any chemical spill or safety risk from heavy machinery. Using Zapoj emergency alerting system, they can notify employees of the risk and warn about such situations.
Real-time tracking and monitoring keep everyone informed of infection contact to immediately suggest sanitization of the particular location or site. The solution helps pharma understand the infection risk, evaluate its strategy to curb infection, and develop a safe and risk-free environment.
People Safety

Ensuring IT System Uptime

More than any other industry, Pharma, life sciences or medical products have the highest intensity of IT infrastructure. Companies cannot afford downtimes in IT infrastructures and IOT solutions being implemented in multiple areas of pharma business from research to sales ERPs. Companies need a CEM to minimize vulnerabilities to production or productivity loss, reduce the cost of maintenance and customer grievances.

Zapoj IT alerting has a flexible two-way communication platform to reach the right people via SMS, email, voice calls, or social media communications.
With built-in AI capabilities, Zapoj can eliminate noise by deriving discrete data. This provides in-depth situational awareness or context into the IT incident - improving the comprehension to easily make data-driven decisions about the next steps of incident mitigation.
Zapoj fetches data to its dashboard to analyze anomalies into any of the mitigation processes using KPIs, leaders can achieve flexibility in assessing risks and making arrangements to proactively mitigate threats and improve uptime.
Ensuring IT System Uptime

Supply Chain Risk Handling

Supply chain operational excellence is an all-time necessity, but acknowledging the global circumstances is hard for many pharma manufacturers. With a large product line of input materials in inventories spreading over multiple global locations, leaders seem to bank upon the end-to-end supply chain visibility to reduce the distribution complexity. By providing situational awareness, visual risk intelligence, and simulation-based location intelligence, Zapoj makes information gathering and monitoring the interconnectedness of the global supply chain seamless and accurate for leaders.

Zapoj CEM gives a flexible way to harness climate data, hazard information, and network data. Insights from these data points enhance predictability and identify threats in the supply chain process in real-time.
Location intelligence, visual risk intelligence, and situational awareness allow pharma manufacturing to create end-to-end supply chain visibility, avoid disruptions, and reduce costs related to disruptive events, business closure, and restoration.
Risk notification capability solves the problem of communication and collaboration with globally dispersed teams- stakeholders, partners, vendors, external and internal suppliers, and different people can come together to discuss the immediate need of logistic requirements, implement oversight upon supply chain processes.
Supply Chain Risk Handling

Zapoj for Pharmaceutical Industry

Zapoj CEM leverages your pharma eco-system in optimizing asset performance, supply chain operations, employee safety and security, IT system robustness, and facility management through AI-based advanced situational awareness and location intelligence. With real-time threat mitigation support for the pharma-manufacturing ecosystems, Zapoj eliminates the waste and delivers the best value return on Investment.

Frequently Asked Questions

Zapoj Critical Event Management (CEM) platform can support various use cases for the Pharma industry, including:
  1. Equipment Failure: CEM can help pharmaceutical companies to proactively identify and assess potential equipment failures that could disrupt production, and develop plans to mitigate the impact.
  2. Supply Chain Disruption: CEM can help pharmaceutical companies to identify and assess potential disruptions to the supply chain, such as natural disasters or supplier bankruptcy, and develop plans to minimize the impact on production and distribution.
  3. Cybersecurity: CEM can help pharmaceutical companies to identify and assess potential cyber threats, such as hacking or data breaches, and develop plans to protect sensitive information and IT systems.
  4. Regulatory Compliance: CEM can help pharmaceutical companies to identify and assess potential compliance issues, such as audits or recalls, and develop plans to ensure compliance with regulations.
  5. Quality Control: CEM can help pharmaceutical companies to identify and assess potential quality control issues, such as contamination or incorrect labeling, and develop plans to prevent and address them.
  6. Recall Management: CEM can help pharmaceutical companies to quickly and effectively respond to product recalls by identifying the source of the problem, assessing the risk to customers, and developing plans to mitigate the impact.
  7. Emergency Management: CEM can help pharmaceutical companies to prepare for and respond to emergencies such as natural disasters, pandemics, or terrorist attacks that may disrupt production, distribution or access to critical equipment.
  8. IT Event Management and alerting: CEM can be used to monitor various IT systems and applications and provide alerts to staff when a potential issue is detected. This can help to identify and resolve issues before they become major problems, helping to minimize downtime and improve overall performance.
CEM can help to manage risks and disruptions such as equipment failure, supply chain disruption, cybersecurity, regulatory compliance, quality control, recall management, and emergency management.
CEM helps improve compliance by identifying and assessing potential compliance issues, such as audits or recalls, and developing plans to ensure compliance with regulations.
CEM helps improve quality control by identifying and assessing potential quality control issues, such as contamination or incorrect labeling, and developing plans to prevent and address them.
CEM can integrate with existing systems such as ERP, SCM, and MES, to provide a holistic view of operations and to ensure that disruptions can be identified and managed across the entire value chain.

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