Manage the aftermath of an IT service disruption, interruption, security breach, cyberattack, change management issues also known as IT Incidents. The goal is to handle the situation in a predictable way that limits damage and reduces recovery time and costs.
Easily create and manage on-call calendars and shifts for your team with Zapoj CEM Oncall Management. Set up standard or custom shift rotations, such as weekly, weekend, overnight or Monthly. Schedules can be viewed and synced with popular mobile devices.
Design incident response workflows for any impact level with Zapoj's no-code/low-code integration builder. Quickly mobilize responders, engage stakeholders, and send status updates.
Support both App based and Event API integrations, so that you can integrate you favorite monitoring tools.
Unified platform, multiple critical event management products
Visual Risk Intelligence helps visualize and orchestrate critical events and assets. When a risk is detected near an asset or employee location, Risk Intelligence automatically generates an alert and provides tools to discover and take immediate action to mitigate the impact. This empowers your team to know early, know the Situation to take action.
Custom build Incident workflow template with personnel, procedures and communications that work together in an emergency to react, understand and respond for Incident Response teams
Enables organizations to send notifications contact paths to individuals or groups using lists, locations, and Geo intelligence. This comprehensive notification solution keeps your contacts informed before, during and after all events like operational incidents, and emergencies.